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Customer service:
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Return/Replacement policy:
0.00/5

Verified
4/5

2017-04-29

Low on Stock

"Everything was great with the exception of being out of stock on the sale item we went to buy. I settled for a different color helmet than what I really wanted."

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Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-02-28

Best Place to Shop

"I started riding again 1 year ago. Between my wife and I we have saved $700 in overall savings by shoping at cycle gear. The staff is always helpful, friendly and non-pushy. I won't shop anywhere else. Thanks"


Verified
5/5

2017-02-27

After hours

"My first time in this store, I got there later than I wanted, right before they closed. Needed a new helmet and I tried on pretty much everything they had. They stayed open more than 30 minutes after closing and there were others in the store as well. Great customer service through the whole visit! "


Verified
5/5

2017-01-13

Great service!

"The representative was friendly and helpful. Helped me find what I was looking for quickly and answered my questions thoroughly. "


Verified
5/5

2016-12-09

Good experience

"I have been twice in the last 2 or three weeks and dealt with the same sales rep on both occasions. I was trying to figure out sizing and compare styling on two jackets. The in store terminal allowed me to order the jackets and the polite and helpful sales associate assisted me again when I had to return one of the jackets due to the styling. The associate was happy to help and was able to make other recommendations based upon small talk she engaged in."


Verified
5/5

2016-11-30

First time at this store.

"Excellent prices and great help from the friendly staff."


Verified
5/5

2016-11-22

Old fashion great service

"I bought a motorcycle helmet that was on sale. I had lots of questions. They had to order my size from another location.
The sales person was very (great) knowledgeable and spent the required time to help me. If I owned a retail business I would steal her and have her work for me.
I am very satisfied with my purchase and will return.
"


Verified
5/5

2016-11-10

Fast and friendly proffessional

"It was a very pleasant and professional experience.."


Verified
5/5

2016-10-24

Gotitgoingon

"Good product and Great Customer Service in North Charleston SC !!!"


Verified
5/5

2016-09-24

Cycle gear rocks!!!

"They go above and beyond their job description,those guys really love their work,and it shows ,thanks guyz
Ray Herring
"


Verified
5/5

2016-09-22

"The lady that helped me knew her helmets. "


Verified
5/5

2016-09-21

Rain suits

"Picked up rain suits for a last minute motorcycle trip."


Verified
5/5

2016-09-20

Good service from a nice lady!

"The lady that helped me find the riding suit I purchased was very patient . She pulled the liners from the suits so I could check the fits of multiple sizes and helped me search for the colors I was most interested in, all while answering the phone and checking on other customers as well. I wish she was in my home store."


Verified
5/5

2016-09-18

"You gonna to be ache'n, if you are brake'n!!

"I needed a full set of brake pads for my motorcycle, I contacted several local vendor in searches for the best price, Cycle Gear won the sale. The brake pads I needed were in stock and waiting on me when I arrived. Cycle Gears customer service was outstanding! Doug was very knowledgeable and very helpful. I was on my way in a timely manner. I was able to have my bike up and running within an hour,

Thanks to Doug of Cycle Gear,
N. Charleston, SC
Ed
"


Verified
5/5

2016-09-15

Local and knowledgable

"I love not having to go to the internet and can go in the store and talk to people that are also enthusiast while being knowledgeable about the products they sell. Prices are very fair."